Overview
Last updated: September 27, 2026
Thank you for shopping at Faithifystore.com. We want to ensure that you have a satisfying experience with our products. Please read our Return and Refund Policy carefully before making a purchase.
1. Overview
We offer a [7-Day / 10-Day – Return and Refund Policy. If you are not entirely satisfied with your purchase, you are eligible to request a return or exchange, provided the item meets our return criteria.
2. Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:
The item must be unused, unworn, and in the same condition that you received it.
It must be in the original packaging with all tags, labels, and protective covers intact.
You must provide a valid proof of purchase, such as the order confirmation email or receipt.
Tag didn’t removed or broken.
Note: Certain categories of items (such as customized products, final sale items, or opened personal care/perishable items) are non-returnable unless they arrive damaged or defective.
3. Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery at [Support Email dalen, jaise: support@faithifystore.com] along with clear photos or an unboxing video of the product and packaging. We will arrange a replacement or issue a full refund after verification.
4. Refund Process
Once your returned item is received and inspected by our team, we will send you an email to notify you of the approval or rejection of your refund.
If Approved: Your refund will be processed, and a credit will automatically be applied to your original method of payment (Credit/Debit Card, UPI, Net Banking) or bank account within [5-7 business days].
Shipping Charges: Original shipping charges are non-refundable. If you receive a refund, the cost of return shipping (if applicable) may be deducted from your refund.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Support Email/Phone].
6. Cancellations
You can cancel your order before it has been shipped from our warehouse. Once the order has been dispatched, it cannot be cancelled, but you may choose to return it once delivered as per our return policy.
7. Contact Us
If you have any questions or concerns regarding our Return and Refund Policy, please reach out to us:
Email: [support@faithifystore.com]
Phone/WhatsApp: [+917060707069]
Website: www.faithifystore.com