Privacy Policy
Last Updated: 27 September 2026
Website: www.faithifystore.com
Operated By: Alqamar E-commerce Store Private Limited
At FaithifyStore.com, operated by Alqamar E-commerce Store Private Limited (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.faithifystore.com or use our multi-vendor marketplace platform.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.
1. Information We Collect
We may collect personal and non-personal information about you in various ways when you use our Platform:
* Personal Information Provided by You:
* Contact Information: Full name, email address, mobile/phone number, and delivery address.
* Account Credentials: Username, password, and account settings.
* Transaction Data: Details about payments, orders placed, and billing details (Note: Complete payment-card data is typically handled securely by third-party payment gateways and is not stored directly by us).
* Communications: Records of correspondence when you contact our customer support or Grievance Officer.
* Information Collected Automatically:
* Technical Data: IP address, browser type and version, time zone setting, operating system, and device information.
* Usage Data: Information about how you navigate, interact with, and use our website, pages viewed, and search queries.
2. How We Use Your Information
We use the collected information for various business and operational purposes, including:
* Creating, maintaining, and managing your user or seller account.
* Processing and fulfilling your orders through independent third-party sellers or logistics partners.
* Facilitating secure payments, refunds, and cancellations.
* Communicating with you regarding order updates, promotional offers, customer support, and administrative notices.
* Monitoring, analyzing, and improving website performance, safety, and user experience.
* Detecting, preventing, and investigating fraud, security breaches, and illegal activities.
* Complying with applicable legal and regulatory obligations.
3. Sharing and Disclosure of Information
As a multi-vendor marketplace, your information may be shared under specific circumstances:
* With Third-Party Sellers: When you purchase a product, relevant order and shipping details are shared with the independent vendor fulfilling your order so they can process and dispatch it.
* Service Providers: We share data with trusted third-party partners who assist us in operating our business, such as payment gateways, courier and logistics providers, cloud hosting services, and analytics providers.
* Legal & Compliance Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Alqamar E-commerce Store Private Limited, our users, or others.
* Business Transfers: In the event of a merger, acquisition, restructuring, or sale of company assets, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable security practices and technical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can choose to accept or decline cookies through your browser settings, though disabling cookies may affect certain functionalities of the website.
6. Third-Party Links
Our Platform may contain links to third-party websites, plug-ins, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Your Rights and Choices
* Access and Update: You can review and update your account details by logging into your account on the Platform.
* Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in those messages.
* Data Deletion: You may request the deletion of your account and personal data, subject to legal retention obligations and pending transactions.
8. Children’s Privacy
Our Platform is not intended for individuals under the age of majority without parental or legal guardian supervision. We do not knowingly collect personal data from children under applicable age limits without proper consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The updated policy will be posted on this page with a revised “Last Updated” date.
10. Contact Us & Grievance Redressal
If you have any questions, concerns, or grievances regarding this Privacy Policy or how your personal data is handled, please contact our Grievance Officer:
Alqamar E-commerce Store Private Limited
Registered Address:
59, Faiq Enclave Phase 1,
Bareilly, Uttar Pradesh, India – 243005
Support & Grievance Contacts:
* Email: faithifystore@gmail.com / contact@faithifystore.com
* Phone: +91 70607 07069
* Website: www.faithifystore.com
© 2026 Alqamar E-commerce Store Private Limited. All rights reserved.
